Everything you need to know about Design Thinking, Service Design and Sprints in one place. A well structured and perfectly paced program with solid foundations on user research, ideation, and prototyping.
Get everything you need to plan and run Design Sprints.
You'll learn two lean approaches to Design Sprint: Google Ventures (SPRINT BOOK) and The MVS, Minimum Valuable Service (THE SERVICE STARTUP). Master the agenda, methods, and resource management of both approaches, practice and gain full confidence to D.I.Y.
Finish the Design Sprint Workshop and pass the exam to become part of our global community of Design Sprint Masters. Started in 2014, this community has been steadily growing. It has Sprint Masters in over 80 countries. Exchange knowledge worldwide.
We didn't start with this program. This program is a direct result of decades of experience in Design Thinking education.
Our founder, Tenny Pinheiro, was the first to publish a model integrating Agile and Design Thinking, in his book: The Service Startup - Design Thinking Gets lean (Elsevier, Hayakawa - 2014).
The book coined the term SERVICE DESIGN SPRINT. This was 2 years before Google released Sprint in 2016.
Since then, we've been busy teaching both the MVS and the Google Sprint methodologies to leaders around the globe.
Our diverse community of alumni Design Sprint Masters includes startups in Silicon Valley, small businesses in Latin America, fortune 500 companies worldwide, governmental agencies, and so on.
We are a skill-building academy. This means we are not here to sell you on our consultancy practice. We are here to guide and equip you so that you can succeed on your own Design practice.You will learn robust: Product Management, UX Design, Design Thinking, and Service Design skills. On the practical side, in this program you will feel like sprinting with a real client.
We are an educational workshop not a consultancy firm.
This award-winning program is the most comprehensive Design Thinking educational bootcamp available online.
Design Thinking tools and concepts: 100%
Service Design tools and concepts: 80%
User centered Research: 80%
Product Management: 60%
Agile and Lean Startup concepts: 60%
Co-development with ideation and prototyping: 100%
Two most used Design Sprint methodologies: 100%
With our tools and materials you will be able to facilitate standard Design Sprints and also create your own Design Sprint flows to fit your project needs.
Often Sprint Masters need to adapt according to their needs and resources. This means making changes in the original process flow depicted in the original books. These hard-coded Sprint agendas are nothing but templates that need adjustments to perform in specific scenarios.
We teach a strong Design foundation which prevents Sprint Masters from getting stuck in "by-the-book" Design Sprint protocols. Sprint Masters should feel confident to adjust and modify the Design Sprint flow as needed. The principles we teach are also sought after skills for many job opportunities in the areas of Product Development, Innovation Management and UX Design.
This course presents a good balance of theory and practice. It aims to build up your confidence and set you up to run and sell Design Sprints. Get ready to deep dive in one of our rich scenarios and design solutions using our unique canvas-to-canvas approach. This approach was designed to make your experience learning about Design Sprint as smooth as possible. You can take as much time as you want to go through our Self-Paced programs.
Time to completion is usually around two months.
Self-paced time requirement: 6 hours.
Learn the foundational skills and concepts necessary for you to go beyond canvas-operation and get into the thinking of Design Sprints.
Concept: Foundations
- Why Design Sprint?
- The need for speed.
- The need for Design
- Design Thinking foundations
How it's made: Funnels and Ecosystems.
Practice: Mapping the ecosystem.
- MVS model :: The Time Machine.
- GV model :: Map.
Self-paced time requirement: 8 hours.
Learn to craft useful consumer journeys and how to frame the problem in a way to inspire the sprinting team to pursue it like a challenge. You will also learn how to interview users and profile them during this week.
How it's made: User research and consumer journeys.
- Framing the Challenge.
- Human Centered Research.
- User interviews.
- Shadowing.
- Ask the Experts.
- Personas.
- Service Ecology, Maps and Consumer Journeys.
Practice: Interviewing users and mapping their journeys.
- The Service Startup book; MVS model - Ethnography, Personas, Recruitment, user interviews, consumer journey.
- Sprint Book; GV model - Ask the experts, HMW questions, Lightning demos.
Self-paced time requirement: 6 hours.
Based on the insights gathered on week two, you will learn how to design solutions using both standalone and co-participatory approaches.
How it's made: Ideation and refinement.
- In-depth interviews (ethnographical approach)
- Ideation techniques (Swap and Four step sketch).
- Voting systems.
Practice: Ideation
- MVS model :: Swap ideation.
- GV model :: The four step sketch, Storyboard.
Self-paced time requirement: 8 hours
Learn how to prototype your solutions using cheap and easy-to-change materials. Also, learn best-practices on how to manage, measure, and prioritize the results of a Design Sprint.
How it's made: Early stage prototypes, design sprint management, ROI.
- Early stage prototyping.
- Managing/ Facilitating best pratices.
- Measuring Results.
- Building a prioritized backlog.
Practice: Prototype and user testing
- MVS model: Prototyping, Build backlog
- GV model: Prototyping, look for patterns.

You will receive a Sprint Master toolkit containing custom made design sprint canvases to help you run Design Sprints. The kit also includes two books that will guide you to set up the perfect sprinting pace and never get lost when facilitating a Design Sprint. The Blue Book covers the Sprint Book with the GV model and The Black Book covers The Service Startup book with the MVS model. These hands-on manuals and canvases are a treasure you will only find in this program. They come full of tips and hacks giving you the confidence you need to run your Design Sprints.

Two Design Sprint Methodologies: Google's SPRINT' and Service Design Sprints, the MVS model.
Run a Design Sprint with Role Playing rich scenarios and materials.
Video library containing hundreds of completed canvases and prototyping videos.
Complete facilitator's toolbox and library with checklists, canvas, agendas, best practices and facilitation step-by-step explainers to get you unstuck.
Two attempts at the Design Sprint Master Certification included.
Access to our Facebook closed group where you can recruit helpers, exchange ideas and receive help from other seasoned Design Sprint Masters.
Lifetime access.
Pass the exam and receive a Linkedin ready digital certificate: It will provide the credibility you need.
Get two attempts at the Design Sprint Certification exam. In average students take 2 months to be ready for it.
Pass the exam to become a Certified Design Sprint Master, the industry gold-standard for Design Sprint.
Get into our referral network - Only for Certified Design Sprint Masters. With hundreds of certified Design Sprint Masters sprinting all over the world the demand is high. We are always referring new certified Sprint Masters to companies and senior Sprint Masters in need of some help.
Ask us about special plans and packages to capacitate and certify your team in Design Sprints.
Here's what we did for Cisco!
Two Design Sprint Methodologies: Google's SPRINT' and Service Design Sprints, the MVS model.
Run a Design Sprint with Role Playing rich scenarios and materials.
Master Design Thinking, Service Design, UX skills and more. Our library contains hundreds of completed canvases, prototyping videos and practice content.
Complete facilitator's toolbox with checklists, canvas, schedules, best practices and facilitation step-by-step explainers to get you unstuck.
Two attempts at the Design Sprint Master Certification included.
Access to our Facebook closed group where you can recruit helpers, exchange ideas and receive help from other seasoned Design Sprint Masters.
Author, Design Thinking pioneer.
Creator of the Service Design Sprint.